FORMALIZATION OF IMPLICIT PROCEDURE-ORIENTED DEPENDENCES IN KNOWLEDGE-INTENSIVE BUSINESS-PROCESSES
Keywords:
knowledge-intensive business-process, process mining, process-based managementAbstract
Analysis of the peculiarities of the implicit procedure-oriented dependences of knowledge-intensive business processes (KBP) is carried out. Such dependences are shown to determine limitation regarding the selection of process actions and additional conditions for realization of non-typical actions sequences. The model of implicit procedure-oriented dependences of knowledge-intensive business-process, containing the rules of process action selection in one of the following states of the process, taking into account the conditions of current state of business process context and the limitations on process actions realization is suggested. The approach to the formalization of the implicit procedure-oriented knowledge of knowledge-intensive business process, based on the analysis of its log is proposed. The approach provides stage-by-stage complement of the explicit rules of actions selection of formalization process by implicit procedure-oriented dependences.
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