PROVOTAR, A.; KLOCHKO, K. FEATURES AND PROBLEMS OF VIRTUAL COMMUNICATION BY MEANS OF CHATBOTS. Scientific Works of Vinnytsia National Technical University, [S. l.], n. 3, 2015. Disponível em: https://works.vntu.edu.ua/index.php/works/article/view/388. Acesso em: 3 may. 2024.